Terms and conditions
‘l’, ‘me’ and ‘my’ refers jointly and severally to the person or persons who are the customers.
This Agreement means the Rental Agreement, the Insurance Motor Rental Agreement and these Terms and Conditions. In the event of any discrepancy between these Terms and Conditions and any other JPA Motorhome Hire literature, the provisions of these Terms and Conditions apply.
‘JPA Motorhome Hire’ or ‘JPA’ means Paul and/or Joanne Ahern, trading as JPA Motorhome Hire, 1 Victory Close, Brackley, Northamptonshire, NN13 6FN
‘Customer’ or ‘Hirer’ means the person or persons nominated as the hirer under the heading ‘Hirer’s Name’ on the Rental Agreement, any person whose credit or debit card is presented in payment of the customer’s charges, or any person who deems themselves to be the legal entity and ultimately responsible for the motorhome. Should the legal entity be different from the driver, then full name, address and contact phone numbers must be supplied.
Means the hire period as stated on the Rental Agreement or any agreed variation thereof and any additional period during which the vehicle is in the customer’s possession or control.
Means the vehicle as stated on the Rental Agreement and includes tyres, tools, accessories, the living equipment and any other special equipment, documents related to the Vehicle and any replacement or substitute Vehicle which may be provided at the discretion of JPA Motorhome Hire.
Includes but is not limited to; TV, and aerial, oven, radio/CD player, crockery, cutlery and cooking utensils.
Means the amount held as security by JPA Motorhome Hire in relation to this hire.
Is deemed as any damage sustained to any part of the vehicle, its equipment and or any third-party property which occurs above 6 feet (1.83 meters) in height measured from the ground upwards.
1 Victory Close, Brackley, Northamptonshire, NN13 6FN
*Last collection time for all vehicles is 1 hour prior to depot closing
Unlimited UK miles
UK fully comprehensive insurance*
UK breakdown assistance**
*Insurance loading. In some cases, JPA Motorhome Hire will incur additional charges if the driver to be insured has a traffic conviction, more than 1 insurance claim or is in an occupation which is deemed high risk. These charges will be passed onto the customers.
** JPA Motorhome Hire will supply full breakdown cover to cover any mechanical faults to the base chassis of the motorhome. Any call out charges necessitated by the customer through operator error, e.g. a flat vehicle battery, wrong or insufficient fuel, keys locked in motorhome etc. will be the responsibility of the customer.
This ranges from 2 to 7 nights depending on the season. JPA Motorhome Hire reserves the right to increase the minimum hire period for certain events. See the up-to-date price guide on the website for further information. Minimum hire period outside of mainland UK is 14 nights (where offered).
JPA Motorhome Hire operates variable hire prices depending on the time of year. These are set into three seasons which are outlined below:
Low season – 00:00 hours on the 1st November to 23:59 hours on the 28th February inclusive
Mid season – 00:00 hours on the 1st March to 23:59 hours on the 30th April inclusive and 00:00 hours on the 1st October to 23:59 hours on the 31st October inclusive
High season – 00:00 hours on the 1st May to 23:59 hours on the 30th September inclusive
If a customer books a hire period which straddles two seasons (as outlined above) then JPA Motorhome Hire will apply the nightly rate for the individual dates so that the total hire price will be made up of nightly rates at two or more seasons. The following is an example of how this will work in practice:
If a booking is made for the 29th March to the 3rd April, this equates to 3 nights at the low season rate and 2 nights at the mid season rate to result in a 5 night total hire period. The motorhome would be collected during the afternoon of the 29th March and returned on the morning of the 3rd April.
Availability is on a request and confirm basis at the time of reservation. A reservation is only binding after it has been confirmed by JPA Motorhome Hire and a deposit payment of £250 per hire has been received. Our terms and conditions including cancellation policy apply from this point onwards. Once the reservation is confirmed, a confirmation email will be sent out to the client. Settlement of the remaining balance will be due six prior to departure. JPA Motorhome Hire reserves the right to cancel the booking if payment is not received six weeks prior to departure. Payment is by credit card (Visa or MasterCard only), debit cards, bank transfers or cleared cheque in Pounds Sterling. Charges may apply.
For late bookings (less than six weeks before departure) the full rental price is payable on booking. Vehicles will not be released without full payment being completed. Cheques will not be accepted for late bookings (less than 2 weeks prior to departure).
JPA Motorhome Hire cannot postpone or transfer money from one hire to another. JPA Motorhome Hire reserves the right to amend our cancellation policy for certain events.
Bedding set, outdoor dining set, camping chair(s), gazebo and Pizza oven
satellite navigation system: (for both UK and Western Europe), Camping and Caravanning Club Privilege membership.
Birmingham & Heathrow aiports: return, up to 4 passengers
Banbury & Bicester Train Stations: return, up to 4 passengers
For those travelling within Europe there is an additional surcharge of £10 per night per vehicle for European use (capped at £70 max) and £5 per driver per day for European insurance cover (excluding mandatory European roadside assistance at an additional £5 per day). European cover is mandatory and you will be in breach of these terms and conditions should you take a motorhome into Europe (including Republic of Ireland) without taking out the additional European cover. Minimum charge term for European insurance cover is 10 days, maximum travel term is 28 days.
The following Countries are covered by the European Travel Insurance: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.
Please check your route carefully and ensure it doesn’t go outside these countries. European cover is subject to approval by our insurers and is limited to 250 miles per day (maximum of 1000 free included miles per calendar week and 120 miles per additional days of a part week, excess miles will be charged at 0.40 pence per mile).
IF ANY JPA VEHICLE IS TAKEN OVERSEAS WITHOUT WRITTEN PERMISSION THE CUSTOMER WILL FORFEIT THEIR ENTIRE SECURITY BOND, THE HIRE CONTRACT WILL BE CANCELLED IMMEDIATELY AND THE VEHICLE WILL BE REPORTED TO THE POLICE AS TAKEN WITHOUT OWNERS PERMISSION
JPA Motorhome Hire will carry out a full Pre-Checkout Inspection (PCI) on every motorhome before the commencement of hire. The PCI involves testing every system on board the motorhome to ensure they are operating correctly. In conjunction with this the hirer will be taken on a tour of the motorhome and shown how each system works. Should an onboard system fail during your hire, JPA Motorhome Hire will make every effort to remedy the fault whilst you are away but in some circumstances, this may not be possible and JPA Motorhome Hire cannot be held responsible and will not refund any monies should a loss of service be encountered nor have any obligation to provide a replacement vehicle.
In the case of winter hire, JPA Motorhome Hire will not be and cannot be held responsible in the event of any damage or inconveniences caused by freezing conditions. This is the responsibility of the hirer.
13 Vehicle Acceptance
JPA Motorhome Hire reserves the right, at its absolute discretion, to substitute a comparable or superior Vehicle for the Vehicle ordered. In that event, I shall not be liable for any increased rental or other charges save for any addition running costs pertaining to the substitute vehicle. Such substitution shall not entitle me to any refund and does not constitute a breach of this Agreement.
I will pay JPA Motorhome Hire;
Total charges as set out therein are not final. I will pay any shortfall in charges to JPA Motorhome Hire and I will receive a refund for any overcharge acknowledged by JPA Motorhome Hire.
There is a GB £1000 Security Deposit processed on by credit card or debit card. The card should be in the lead driver’s name and the amount will be taken from your account immediately there is a £25 charge to cover bank costs for this process, alternatively there is no charge for a bank transfer. JPA Motorhome Hire reserves the right to increase the security deposit in certain circumstances or for specific events e.g. World Cup events, festivals or certain other sporting events. Cheque payments and cash are not accepted against the Security Deposit.
I agree that during the rental period, I will not and will not allow the Vehicle to be:
I shall not make any alterations or additions to the Vehicle without the prior written consent of JPA Motorhome Hire.
I acknowledge that JPA Motorhome Hire retains title to the Vehicle and its contents and that I possess the goods as a mere bailee only. I do not have any right to pledge JPA Motorhome Hire credit in connection with the Vehicle and agree not to do so. I shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the Vehicle.
All JPA Motorhome Hire motorhomes are non-smoking or vaping vehicles. JPA Motorhome Hire reserves the right to impose additional valeting and or upholstery cleaning fees and charge demurrage should smoke or vaping be detected in the motorhome.
JPA Motorhome Hire authorises the use of these vehicles up to the stated number of passengers. Each person is to use the safety restraints provided at all times whilst the vehicle is in motion. Child seats are the responsibility of the hirer to fit themselves. Children up to 12 years of age or 135cm in height, whichever they reach first, must use the correct child restraints appropriate for their weight under UK law.
I will not allow any animals to be carried in the Vehicle, unless otherwise agreed with JPA Motorhome Hire and the JPA Motorhome Hire Pet Policy adhered to. Pet damage is not covered by insurance and will be charged to the main hirer in full. Pets must be secured at all times while travelling. Pets must not be left unattended in the vehicle at any time.
JPA Motorhome Hire must be notified at the time of booking if any driver be over the age of 70. Additional information will need to be provided. Cover is not guaranteed.
Should the driver not disclose that they fulfill one of the above occupations, even in a part time capacity, this will render the Agreement as void and the hirer will be fully liable.
If it is shown that anyone other than named and authorised drivers have driven a JPA Motorhome Hire vehicle during the hire period than the customer will forfeit their security deposit in full and any offences committed during that period will be passed to the Police or relevant authority for them to take any action regarding uninsured use of the vehicle.
The Vehicle is insured for damage to the Vehicle and the property of a third party; but does not include any personal insurance for the customer (including death or bodily injury to the driver) or cover any personal possessions. The vehicle insurance is arranged by the Alan Boswell Group. The hire rate quoted includes a standard excess of GB £500 per accident or reported incident. In the event of any damage to either the vehicle or third party property, the hirer will be liable for the first GB £500 per claim. Only persons named on the Rental Agreement are insured to drive the vehicle. Please note that no insurance cover is offered for overhead damage, any damaged deemed as gross negligence, or any internal damages; therefore, the hirer accepts fully liability for these, which is in addition to the standard vehicle excess should that apply. Windscreens, wing mirrors and/or tyre damage are not covered by the standard vehicle insurance.
JPA Motorhome Hire will be responsible should damage to personal possessions or bodily injury occur (including death) as a result of proven gross negligence on JPA Motorhome Hire part i.e. our actions or failure to act. JPA Motorhome Hire will not be responsible for any loss which is a side effect of the main loss e.g. loss of profits or opportunity. This is separate from the vehicle insurance provided.
All customers are strongly advised to have their own personal travel insurance policy in addition to any insurance provided by JPA Motorhome Hire.
I am aware that:
Visa and MasterCard credit cards only. All UK debit cards accepted.
All charges and expenses payable by me under this Agreement are due on demand by JPA Motorhome Hire. If I do not pay all charges when on time, I agree to pay interest at 1.5% per month above the base rate as published by Barclays Bank Plc on the outstanding balance and any additional costs incurred by JPA Motorhome Hire, including reasonable legal fees to recover the outstanding money owed. When the Customer comprises of more than one person, each person is liable jointly and severally for all obligations of the customer pursuant to this Agreement.
I acknowledge that JPA Motorhome Hire may terminate this Agreement and repossess the Vehicle at any time, without notification to me, and that I will pay the reasonable costs of repossessing the Vehicle, including towing charges if:
Any changes to this Agreement must be in writing and must be signed on behalf of JPA Motorhome Hire and by me.
We will make every effort to ensure that the reserved motorhome is available for you at the correct time. If, due to circumstances beyond our control, this is not possible and if an alternative or acceptable motorhome is not available our liability is limited to the refunds of all monies paid by you.
I warrant that all information supplied by me to JPA Motorhome Hire in connection with this agreement is true.
This Agreement shall be governed by the law of Great Britain in which this agreement was signed.
The information that you have provided to JPA Motorhome Hire will be used to fulfil this contract placed with us. We will not pass this information onto any other organisation outside this company other than to our insurer and Alan Boswell Group, our insurance broker and the Police (or other relevant enforcement authority) to assist in the detection, investigation or prevention of crime.
This Agreement constitutes the entire agreement of the parties and there are no other oral undertakings, warranties or agreements between the parties relating to the subject matter of this Agreement. JPA Motorhome Hire reserves the right to add or amend the vehicle specifications and rental charges without prior notice. This Agreement does not affect your statuary rights under civil law.
Payment of the booking deposit required to secure travel dates (as referenced in section 6) is taken as full acceptance of these terms and conditions which are freely published on our website to be read prior to making a booking. By making a booking you are agreeing to be bound by these terms and conditions in full.
In the event that a named/organised event (i.e. sporting event or festival) is cancelled due to a pandemic health issue, including but not limited to Coronavirus (COVID19) JPA Motorhome Hire standard cancellation policy (paragraph 7) will be enforced as the customer may still travel freely to another location covered by their booking and so any cancellation will be the customer’s choice. If the UK Government impose mandatory travel restrictions due to a pandemic health issue, including but not limited to Coronavirus (COVID19), which renders the planned hire impossible to commence or complete, JPA Motorhome Hire will offer a free postponement of the hire or a full refund. If this happens during an ongoing hire, the vehicle will be recalled as soon as possible and a partial refund may be applicable. Customers are strongly advised to take out appropriate travel insurance for their trip. If the customer can demonstrate that appropriate travel insurance was in place but the insurers will not settle a claim (evidence in writing must be produced within 60 days of the hire), JPA Motorhome Hire will issue a 50% refund of the hire fee excluding the booking deposit as a gesture of goodwill, in order to share the financial burden with the customer.
If any of the hire customers party becomes ill for any reason and you choose not to continue with the trip, you must inform JPA Motorhome Hire as soon as possible and arrange for the motorhome to be returned to the hire depot. While you are away, if any of your party show any symptoms of coronavirus (COVID-19) you must immediately inform JPA Motorhome Hire and make arrangements to self-isolate and return to the depot as soon as it is safe to do so (within 24 hours). The vehicle will then be put into immediate quarantine for 72 hours before undergoing a deep clean and sanitisation, all personal possessions must be packed before return and removed upon return, all bedding must be removed and placed into the closed plastic crate provided, similarly, all kitchen equipment must be removed from drawers and cupboards and placed into the lidded crate provided to allow easy quarantining. In the event of clause 44 being enacted, no refunds can be given by JPA Motorhome Hire for early termination of the booking. All customers are strongly advised to take out suitable health and travel insurance to cover this eventuality.